Refund Policy
Last updated: May 2026
1. Digital Subscription Service
ElliotIQ is a digital subscription-based software and market analysis service. Once account access is activated, users can access premium dashboard features, analysis tools, and app downloads.
2. Refund Eligibility
Refund requests may be reviewed if there is a technical issue that prevents access to the service and our team is unable to resolve it within a reasonable time.
3. Non-Refundable Cases
- Losses from trading or investment decisions.
- Change of mind after using the service.
- Failure to follow risk management or personal trading decisions.
- Subscription time already used.
- Issues caused by third-party exchanges, internet connection, or user device problems.
4. Requesting a Refund
To request a refund review, contact support@elliotiq.com with your account email, payment reference, reason for request, and screenshots if relevant.
5. Processing Time
Approved refunds may take several business days to process depending on the payment provider and bank.
6. Subscription Cancellation
Users may choose not to renew their subscription. Access will remain available until the active paid period expires.
7. Contact
For payment or refund support, contact us at support@elliotiq.com.